iMediaSign LLC ("iMediaSign," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our websites, communicate with us, request information or a quote, rent equipment, purchase services, or otherwise interact with our business.
This Privacy Policy explains how we collect, use, disclose, and protect information associated with our websites, products, services, and business operations.
1. Scope
This Privacy Policy applies to information collected through iMediaSign-operated websites and services, including imediasign.com, related iMediaSign web properties, forms, customer communications, and online services that link to this Privacy Policy.
Certain products, platforms, portals, or services may provide additional privacy notices when appropriate.
Third-party websites and services accessible through our websites are governed by their own privacy policies.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide
You may provide information such as:
- Name
- Company or organization name
- Job title
- Email address
- Telephone number
- Billing or business address
- Event name and event dates
- Event venue and location
- Equipment or technology requirements
- Rental quantities and specifications
- Project requirements
- Information submitted through contact, quote, registration, or support forms
- Communications you send to us
- Account information for services that require authentication
Transaction and Business Information
When you purchase services, rent equipment, or otherwise engage iMediaSign, we may collect information relating to:
- Quotes
- Orders
- Rental agreements
- Invoices
- Payment status
- Delivery and pickup information
- Event logistics
- Customer support
- Service history
Payment information may be processed by third-party payment processors. iMediaSign may not directly receive or store complete payment-card information.
Information Collected Automatically
When you visit our websites or use certain online services, we may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Approximate geographic location derived from IP address
- Website interactions
- Session and performance information
We may collect this information through cookies, analytics technologies, server logs, and similar technologies.
3. How We Use Information
We may use information we collect to:
- Respond to inquiries
- Prepare quotes and proposals
- Process rental and service requests
- Deliver products and services
- Coordinate event delivery, installation, support, and pickup
- Provide customer service and technical support
- Manage customer relationships
- Operate and improve our websites
- Analyze website traffic and performance
- Understand interest in our products and services
- Improve our products, services, and customer experience
- Communicate regarding projects, rentals, services, or accounts
- Send marketing communications where permitted by law
- Maintain security and prevent fraud or misuse
- Maintain business and transaction records
- Comply with legal and regulatory obligations
- Enforce our agreements and policies
We may also use aggregated or de-identified information for analytics, service improvement, planning, and other legitimate business purposes.
4. Cookies and Analytics
Our websites may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, measure marketing performance, and improve the user experience.
We may use third-party analytics and website technologies, including services that provide information about website traffic and visitor interactions.
Where required by applicable law, visitors may be provided with options for managing non-essential cookies.
Browser settings may also allow you to block or delete cookies. Disabling cookies may affect certain website functionality.
For additional information, please review our Cookie Policy.
5. Marketing Communications
If you provide your contact information, we may communicate with you regarding iMediaSign products, services, events, or other information that may be relevant to your organization.
You may unsubscribe from marketing emails by using the unsubscribe link provided in those communications.
Even if you opt out of marketing communications, we may continue to send transactional or service-related communications relating to active inquiries, rentals, projects, accounts, or legal matters.
6. How We Share Information
We do not sell personal information for money.
We may disclose information when reasonably necessary to operate our business or provide services, including to:
- Hosting and cloud-service providers
- Customer relationship management providers
- Website and analytics providers
- Payment processors
- Accounting and business administration providers
- Delivery and logistics providers
- Technology and service partners
- Contractors and subcontractors assisting with customer projects
- Professional advisers, including attorneys and accountants
These parties may receive information only as reasonably necessary to perform services for us or on our behalf.
We may also disclose information when required by law, subpoena, court order, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of iMediaSign, our customers, users, or others.
7. Business Transfers
If iMediaSign is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and our legal or business requirements.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no Internet transmission, information system, or electronic storage method can be guaranteed to be completely secure.
10. Third-Party Websites and Services
Our websites may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, availability, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
11. Customer Content and Digital Experiences
Certain iMediaSign services may allow customers to provide graphics, videos, documents, schedules, directories, interactive content, or other materials for presentation through digital displays, kiosks, websites, or related technology.
Customers are responsible for ensuring that they have the necessary rights and permissions to provide such content to iMediaSign and that their collection or use of personal information through customer-controlled content complies with applicable law.
When iMediaSign processes information on behalf of a customer, our use of that information may also be governed by our agreement with that customer.
12. Children's Privacy
Our websites and services are primarily intended for businesses and organizations and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our general business websites.
13. Privacy Rights
Depending on where you reside, applicable law may provide certain rights regarding your personal information, which may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how information is used or disclosed
- Opt out of certain marketing communications
- Exercise other privacy rights provided by applicable law
Some rights may be subject to exceptions or verification requirements.
To submit a privacy request, contact us using the information below.
We will not discriminate against you for exercising privacy rights provided by applicable law.
14. United States Operations
iMediaSign operates from the United States. Information submitted through our websites or services may therefore be processed and stored in the United States or other locations where our service providers operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, technology, services, or legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this page. Material changes may also be communicated through additional means where appropriate or required by law.
16. Contact Us
Questions or requests concerning this Privacy Policy or our privacy practices may be directed to:
iMediaSign LLC
Florida, United States
Website: imediasign.com
Please use the contact information or contact form provided on our website for privacy-related inquiries.